Return & Refund Policy

At Ruva Plantborn Nutrition, we want you to be fully satisfied with your purchase. If for any reason you are not completely happy, please review our return and refund guidelines below.

1. Eligibility for Returns

  • You may request a return within 30 days of receiving your order.

  • Products must be unopened, unused, and in their original packaging to qualify for a return.

  • Opened or partially used products cannot be returned due to health and safety regulations.

2. Refunds

  • Once we receive and inspect your returned item, we will notify you about the status of your refund.

  • Approved refunds will be processed to your original payment method within 5–10 business days (depending on your bank or payment provider).

  • Shipping charges are non-refundable unless the return is due to our error (wrong item or defective product).

3. Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us at info@ruvanutrition.com before returning your product.

4. Non-Returnable Items

  • Gift cards

  • Final sale or promotional items

5. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or we sent the wrong product.

  • We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.

6. How to Start a Return

To initiate a return, please contact us at:

📧 info@ruvanutrition.com
📞 (833) 827-5242

Please include your order number and details about the product you wish to return. Our customer service team will provide instructions and the return shipping address.

7. Contact Us

If you have any questions about our Return & Refund Policy, please reach out to us:

Business Name: Ruva Plantborn Nutrition
Website: ruvanutrition.com
Phone: (833) 827-5242
Email: info@ruvanutrition.com
Address: 8601 W Cross Dr, F5/182, LITTLETON, CO 80123